Delivery Information


We deliver Australia-wide using Australia Post.
Delivery is free on all orders $150+ and will be sent Express.
Delivery on orders under $150 is $7.95 for Standard delivery, or you can choose Express at $15.
All Parcels are dispatched as soon as possible and usually within 2 business days.


You also have the option to select 'Pickup' when checking out, to collect your items from our Richmond Clinic. Orders are usually ready within 1-2 business days - we'll send you an email when your items are ready for collection.


Please check that all items received are what you have ordered. If you have received an incorrect item DO NOT OPEN IT. We will not accept any returns or provide refunds of items that have been opened, tampered with, or not in their original condition. If you receive a damaged item please contact us within 4 days of delivery and do not throw it away as we will require proof that the item has been damaged (for example: images e-mailed to us of the damaged item.